First of all I want to thank you for your order. It means a lot to us. You have to understand that we have been present on the market for a long time and we have established a position for ourselves. That is something that we have been working for, for a long time. It took us a long time and a lot of effort but it was worth it. Thanks to this our customers know that we are trustworthy and that trusting us is the best choice. If you don^t believe me you can visit our website and see what I mean on your own. You will see that I am not lying and that we have a lot of accomplishments. We are always on time but this time we had to contact you to inform you that the delivery of the gas heaters that you have ordered will be late. You have to understand that it is not our fault and that we have just received a call from our driver who informed us that he had an accident. That is why he won^t be able to make it on time. Fortunately the gas heaters were not damaged and they are in perfect condition so don^t worry about it. I hope that the delivery will be at your company within three days. Thanks in advance for understanding this unusual situation. We guarantee it won^t happen again.